Enterprise Travel UX Across 6 Internal Products
For a Fortune 500 enterprise travel client · Senior design lead via Tallwave
Embedded inside a Fortune 500 enterprise travel account, working across six internal products with a two-person design team.
- Mapped workflow handoffs to surface the highest-leverage friction points across all 6 products
- Built a reusable Figma component library and micro-interactions that lifted speed for every junior and mid-level designer on the account
- Cut 6 minutes from every Centurion service call — measurable agent productivity and gross travel revenue gains